Friends Of Baxter

"I have a dream; or should I call it a mission assigned to me; to help sick, abandoned and cruelly treated animals through a holistic and complementary approach. Either way it's now my life's passion. We may have mountains to climb but through Friends Of Baxter Animal Care we will help thousands of animals to benefit from an approach to animal care they clearly enjoy and appreciate. If my dream inspires you to join us please get in touch"

Sue Malcolm - Founder

My Story

The events that led to the creation of Friends Of Baxter Animal Care

January 2011 in a rather surreal moment, I sat up in bed astounded. A silent communication, that I couldn’t even try to describe, made me aware of my purpose in life – to help sick, abandoned and cruelly treated animals. I knew nothing about animals and was actually rather nervous of many, yet I couldn’t have chosen a mission I would have loved more and I wholeheartedly believed this communication, from wherever or whoever it came.

One ‘co-incidence’ led to another and whilst driving home one day, a moving picture in my head showed an image of me stroking an ill dog and as a result it was healed. Wow… fancy doing that for a job I thought and a friend said it sounded a bit like Reiki. ‘Rei what?’  I wondered.

But hearing how this holistic therapy had the potential to help animals in different ways I was hooked and soon booked my level 1 training. In the meantime, I had started volunteering at a local dog rescue centre and after my first Reiki course, the rescue owner saved a dog named Baxter from a dog pound just a few hours before he could have been otherwise destroyed.

As far as I understood, he’d lived with a family who were unable to look after him as much as they might have wished. They had young children and another dog, and Baxter loved chewing things and playing all the time. He required too much time and attention so the owners handed him to a vet. The vet’s practice, as required by law, then handed him over to a dog compound where he had 7 days to be claimed or rescued before he would be lethally injected. Thanks to a kind rescue owner he was saved and after walking him, I sat on his bed offering him Reiki. He jumped on my lap, soaked up the therapeutic energy like there was no tomorrow and sung to me before licking me madly. I’d fallen in love with the dog who I felt most needed loving at that moment in time and he was reserved for a life with me.

To cut a long story short (that I’m expecting to publish in my first book), I progressed to become a Master Reiki Practitioner and my purpose in life became clear. I discovered my destiny – to open a holistic animal rescue, therapy centre and hospital with all the profits being reinvested for further development and expansion. I envisaged the therapy centre becoming a teaching centre too, helping people from all walks of life to train to give lovely therapies to animals in an amazingly relaxing and beneficial way. The idea of setting up a charity was born along with the realisation that I would need to raise about £3 million for this first, of what I hoped to be many, centres in years to come.

Knowing that, a key aspect was to enable other friendly and loving dogs to be given a second chance in life like Baxter, the venture had to be named after the dog who became my best friend and treated everyone he knew and met like a wonderful friend.

In the way that Baxter loves anyone whom he meets, Friends Of Baxter Animal Care welcomes everyone who would like to join us to help in any way towards the fulfilment of our purpose. 

Sue Malcolm


We set up our first stall at a village Gala July 2015 knowing that we wished to set up an animal charity and having decided upon the name Friends Of Baxter, we opened the bank account at the end of August and formed a small Trustee Board.

Through kind donations, car boot and eBay sales, gift fairs, well-being events and other fundraising activities we raised in the region of £1,500 in the first few months. We have since exhibited at animal related events, started giving regular treatments to animals especially in rescue centres. Sue has also finished writing her first book It’s All About Trust’ which tells the start of her journey to helping animals in need through Friends Of Baxter and we are hopeful of a publishing deal being signed soon. More recently we have changed our name to Friends Of Baxter Animal Care. 

We now help at a number of rescue centres and are looking to help more animals in need at further centres. As soon as we have adequate funds, we will also fund a venue for our own rescue centre, at which we will also offer our therapy treatments, programme of therapy training courses and other activities.                     

If you may like to join our team, work with us or support us in any way we would love to hear from you

Therapies Available
Treatments so far
Students on our Training Courses